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School Cloud – technical requirements

In order to make video calls you need to have as a minimum:

  • a device with a microphone and speaker/headphones
  • a compatible up-to-date web browser:
    iPhone/iPad: Safari  Note: there is a known issue joining video calls using iOS 14.2. Please upgrade any iOS 14.2 devices to iOS 14.3, or use an alternate device.
    Android: Chrome or Firefox - please note that Samsung phones often default to using the Samsung Browser, this is not supported.
    Windows: Chrome, Firefox or Microsoft Edge (Chromium)
    Mac: Safari, Chrome or Firefox
    Linux: Chrome or Firefox

We also recommend:

  • Using your smartphone for video appointments. If you don't have a smartphone with a front-facing camera, use a laptop or computer with a webcam.
  • Using a headset (or earphones with a microphone) to reduce echo.

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