In order to make video calls you need to have as a minimum:
- a device with a microphone and speaker/headphones
- a compatible up-to-date web browser:
iPhone/iPad: Safari Note: there is a known issue joining video calls using iOS 14.2. Please upgrade any iOS 14.2 devices to iOS 14.3, or use an alternate device.
Android: Chrome or Firefox - please note that Samsung phones often default to using the Samsung Browser, this is not supported.
Windows: Chrome, Firefox or Microsoft Edge (Chromium)
Mac: Safari, Chrome or Firefox
Linux: Chrome or Firefox
We also recommend:
- Using your smartphone for video appointments. If you don't have a smartphone with a front-facing camera, use a laptop or computer with a webcam.
- Using a headset (or earphones with a microphone) to reduce echo.